Shipping & Returns

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SHIPPING & RETURNS

For smaller packages <29kg

 

 

SHIPPING RATES:



Belgium 8.00 €
The Netherlands 9.00 €
Luxembourg 10.00 €
Germany 12.00 €
France 15.00 €
Austria 54.50 €
United Kingdom 22.00 €
Italy 29.50 €
Sweden 42.00 €
Denmark 41.00 €
Finland 41.00 €
Greece 41.95 €
Spain 40.95 €
Portugal 40.95 €
Ireland 40.95 €
Poland 40.95 €
Hungary 40.95 €

*all prices are in euros.

 

 

 

 

FREE DELIVERY FROM:

Belgium 80 €
The Netherlands 80 €
Luxembourg 80 €
Germany 120 €
France 130 €
Italy 200 €
Austria 280 €
United Kingdom 130 €
Greece 250 €
Sweden 250 €
Denmark 250 €
Finland 250 €
Poland 250 €
Spain 250 €
Portugal 250 €
Ireland 250 €
Czech Republic 250 €
Hungary 250 €

* All prices are in Euro

 

 


DELIVERY TERMS
(Upon receipt of payment):


Belgium, the Netherlands, Luxembourg: 2 to 3 working days.

 

France, Germany, Great Britain: 3 to 5 working days.

 

Other EU countries: 4 to 7 working days.

 

In most other countries of the world: 4 to 9 working days.

 

All terms mentioned on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

 

 

 

RETURN:

-Free return from for Belgium can be from a purchase price of 80 euros. For other countries, free return is possible from the amount that entitles you to free shipping.

-For smaller purchase amounts, the return rates are the same as the shipping rates.

-Some medical and / or health products are sent sealed, they can not be returned after breaking or damaging the seal. As a result, Natural Bio Store will not reimburse returned goods with broken or damaged seals, as well as costs arising therefrom.

-You have the right to cancel your order (in whole or in part) up to 14 days after receipt without giving any reason in writing. After cancellation, you have another 14 days to return your product (s). You will then be credited with the full order amount including shipping costs.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and in the original condition and packaging. If all these conditions are met, we will then refund the amount due within 14 days after registration of your return, provided the product has already been returned in good order.

-If the customer has not made use of the statutory return right within the period of 14 days after receipt, then the purchase is a fact.

- Additional costs due to a more expensive shipping method than the cheapest standard delivery will never be refunded.

 

 

SHIPPING WITHIN THE EU:

-All prices on the website are in euros and excluding VAT. (21 or 6%)

These prices are valid for shipping and delivery within the EU and euro zone.

-The delivery times are indicative, are valid only after receipt of payment, and do not take into account any delays (customs, strikes, force majeure, ...).

 

 

 

DELIVERIES OUTSIDE THE EU (European Union) :

-Any additional costs must be paid on the spot.

-All prices on the website are in euros and excluding VAT. (21 or 6%), these prices are valid for shipping and delivery within the EU and Eurozone.

- For orders and deliveries outside the EU or euro zone, price differences must be taken into account, depending on price fluctuations and local VAT rates.

-The delivery times are indicative, are only valid after receipt of payment and do not take into account any delays (customs, strikes, force majeure, ...).

-The shipping rates do not include any additional customs costs.

 

 

 

GENERAL:

-Natural Bio Store guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.

- All texts on the site of Natural Bio Store are original in Dutch, Natural Bio Store is not responsible for any translation errors or errors that may arise from this.

-The labels, indications, instructions for use and texts on the products offered by Natural Bio Store, are almost always in Dutch and / or French (Exceptional English or German may also occur), and can not constitute a reason for return.

Delivery takes place while stocks last.

-Natural Bio Store will execute the orders within the set delivery period, unless a different delivery period has been agreed. If delivery within agreed delivery time is not possible (because the order is not in stock or no longer available), the order will be partially executed, and the value of the non-deliverable products will be credited and refunded to your account.

-Some medical and / or health products are sent sealed, they can not be returned after breaking or damaging the seal. As a result, Natural Bio Store will not reimburse returned goods with broken or damaged seals, as well as costs arising therefrom.

-The Natural Bio Store's obligation to supply will be met, subject to proof to the contrary, once the goods delivered by Natural Bio Store have been offered to the customer once. In the case of delivery to the address provided by the customer, the report of the carrier, which implies the refusal of acceptance, serves as full proof of the delivery offer.

-All times stated on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

-All delivery periods are only valid after receipt of payment;

As soon as we have received a full payment, the order is shipped. Shipping on invoice is only possible for deliveries in Belgium.

 

 

If you have any questions regarding Shipping & Returns, you can always contact us without obligation. We are happy to help you!

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