Shipping & Returns

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FREE SHIPPING FROM: (for orders up to 29kg)

 

NATIONS AMOUNT
   
Belgium 59 €
The Netherlands 59 €
Luxembourg 59 €
France 90 €
Germany 70 €
Great Britain 90 €
   
*Denmark, Finland, Sweden, Greece, Ireland, Portugal, Spain, Poland, Czech Republic, Slovakia, Slovenia, Croatia, Hungary, Bulgaria, Latvia, Lithuania, Romania* *300 €
   
Austria 350 €
Italy 250 €

 

 

 

SHIPPING RATES TO 29kg:

Free shipping for Belgium, Netherlands & Luxembourg from 59€, this only for orders up to 29kg.

 

NATIONS 0-3 kg 3-10 kg 10-30 kg
       
Belgium 6.95 € 7.50 € 10.95 €
The Netherlands 6.95 € 7.95 € 10.95 €
Luxembourg 6.95 € 8.95 € 13.95 €
France 10.95 € 13.95 € 22.75 €
Germany 7.95 € 8.95 € 11.95 €
United Kingdom 11.75 € 14.95 € 24.75 €
Denmark 22.99 € 29.95 € 59.95 €
Finland 22.99 € 29.95 € 59.95 €
Sweden 22.99 € 29.95 € 59.95 €
Greece 22.99 € 29.95 € 59.95 €
Ireland 22.99 € 29.95 € 59.95 €
Portugal 22.99 € 29.95 € 59.95 €
Spain 22.99 € 29.95 € 59.95 €
Italy 17.75 € 24.95 € 49.95 €
Austria 21.95 € 49.95 € 99.95 €
Poland
22.99 € 29.95 € 59.95 €
Czech Republic
22.99 € 29.95 € 59.95 €
Slovakia
22.99 € 29.95 € 59.95 €
Hungary
22.99 € 29.95 € 59.95 €
Croatia
22.99 € 29.95 € 59.95 €
Slovenia
22.99 € 29.95 € 59.95 €
Romania
22.99 € 29.95 € 59.95 €
Lithuania
22.99 € 29.95 € 59.95 €
Latvia
22.99 € 29.95 € 59.95 €
Bulgaria
22.99 € 29.95 € 59.95 €

* All prices are inclusive of VAT and in euros

 

 

 

SHIPPING RATES FROM 30kg

Orders from 50 kg are shipped per pallet.

 

NATIONS 30-50 kg 50-500 kg 501-1000 kg
       
Belgium 34.95 € 59.95 € 74.95 €
The Netherlands 34.95 € 59.95 € 74.95 €
Luxembourg 34.95 € 59.95 € 74.95 €
France 69.95 € 99.95 € 164.95 €
Germany 69.95 € 99.95 € 164.95 €
Britain 69.95 € 99.95 € 164.95 €
Denmark 69.95 € 99.95 € 164.95 €
Finland 69.95 € 99.95 € 164.95 €
Sweden 69.95 € 99.95 € 164.95 €
Greece 69.95 € 99.95 € 164.95 €
Ireland 69.95 € 99.95 € 164.95 €
Portugal 69.95 € 99.95 € 164.95 €
Spain 69.95 € 99.95 € 164.95 €
Italy 69.95 € 99.95 € 164.95 €
Austria 69.95 € 99.95 € 164.95 €
Poland
69.95 € 99.95 € 164.95 €
Czech Republic
69.95 € 99.95 € 164.95 €
Slovakia
69.95 € 99.95 € 164.95 €
Hungary
69.95 € 99.95 € 164.95 €
Croatia
69.95 € 99.95 € 164.95 €
Slovenia
69.95 € 99.95 € 164.95 €
Romania 69.95 € 99.95 € 164.95 €
Lithuania
69.95 € 99.95 € 164.95 €
Latvia
69.95 € 99.95 € 164.95 €
Bulgaria
69.95 € 99.95 € 164.95 €

* All prices are inclusive of VAT and in euros

 

 

 

DELIVERY TERMS:

For products on order: about 3 to 4 weeks.

For products in stock:

Belgium, the Netherlands, Luxembourg: 2 to 3 working days.

France, Germany, Great Britain: 3 to 5 working days.

Other EU countries: 4 to 7 working days.

In most other countries of the world: 4 to 9 working days.


All terms mentioned on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

 

 

RETURN:

-The amounts for return are the same as the shipping rates.

-Some medical and / or health products are sent sealed, they can not be returned after breaking or damaging the seal. As a result, Natural Bio Store will not reimburse returned goods with broken or damaged seals, as well as any costs arising therefrom.

-You have the right to cancel your order (in whole or in part) up to 14 days after receipt without giving any reason in writing. After cancellation, you have another 14 days to return your product (s). You will then be credited with the full order amount including shipping costs.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and in the original condition and packaging. If all these conditions are met, we will then refund the amount due within 14 days after registration of your return, provided the product has already been returned in good order.

-If the customer has not made use of the statutory return right within the period of 14 days after receipt, then the purchase is a fact.

- Additional costs due to a more expensive shipping method than the cheapest standard delivery will never be refunded.

 

 

SHIPPING WITHIN THE EU:

-All prices on the website are in euros and excluding VAT. (21 or 6%)

These prices are valid for shipping and delivery within the EU and euro zone.

-The delivery times are indicative, are valid only after receipt of payment, and do not take into account any delays (customs, strikes, force majeure, ...).

 

 

 

DELIVERIES OUTSIDE THE EU (European Union) :

-Any additional costs must be paid on the spot.

-All prices on the website are in euros and excluding VAT. (21 or 6%), these prices are valid for shipping and delivery within the EU and Eurozone.

- For orders and deliveries outside the EU or euro zone, price differences must be taken into account, depending on price fluctuations and local VAT rates.

-The delivery times are indicative, are only valid after receipt of payment and do not take into account any delays (customs, strikes, force majeure, ...).

-The shipping rates do not include any additional customs costs.

 

 

 

GENERAL:

-Natural Bio Store guarantees that the delivered product meets the agreement and meets the specifications stated in the offer.

- All texts on the site of Natural Bio Store are original in Dutch, Natural Bio Store is not responsible for any translation errors or errors that may arise from this.

-The labels, indications, instructions for use and texts on the products offered by Natural Bio Store are almost always in Dutch and / or French (Exceptional English or German may also occur), and can not constitute a reason for return.

Delivery takes place while stocks last.

-Natural Bio Store will execute the orders within the set delivery period, unless a different delivery period has been agreed. If delivery within agreed delivery time is not possible (because the order is not in stock or no longer available), the order will be partially executed, and the value of the non-deliverable products will be credited and refunded to your account.

-Some medical and / or health products are sent sealed, they can not be returned after breaking or damaging the seal. As a result, Natural Bio Store will not reimburse returned goods with broken or damaged seals, as well as any costs arising therefrom.

-The Natural Bio Store's obligation to supply will be met, subject to proof to the contrary, once the goods delivered by Natural Bio Store have been offered to the customer once. In the case of delivery to the address provided by the customer, the report of the carrier, which implies the refusal of acceptance, serves as full proof of the delivery offer.

-All times stated on the internet site are indicative. No rights can therefore be derived from the terms mentioned.

-All delivery periods are only valid after receipt of payment;

As soon as we have received a full payment, the order is shipped. Shipping on invoice is only possible for deliveries in Belgium.

 

 

If you have any questions regarding Shipping & Returns, you can always contact us without obligation. We are happy to help you!

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